Get Support

Can't find what you need in the guides? We're here to help. Before reaching out, the Troubleshooting guide covers the most common issues and is often the fastest fix.

Contact our team

The best way to reach us is through our support page — fill in the form and we'll get back to you shortly.

• Go to the support page to send us a message.
• Prefer email? Write to us at contact@get-folio.ai.

What to include

To help us resolve things quickly, please tell us:

• Whether you're using Folio in PowerPoint or Google Slides, and on Windows, Mac, or the web.
• The email address on your Folio account.
• A short description of what you were trying to do and what happened.
• A screenshot of any error message, if you have one.

Other resources

• Get started — install Folio and create your first deck.
• Plans and Billing — credits, plans, and subscription questions.
• Pricing — compare plans and features.